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I never signed up, but already have a basic profile. How? Why? |
To ensure that the maximum number of the counselors are available to people who are searching for them, we have indexed and added counselors from publically available sources on the internet. The profiles of these counselors appear after the profiles of counselors who have listed with FixMyFamily and contain only basic information. To upgrade from a basic profile, please list with us. If, for some reason, you would like to have your basic listing removed, contact us. |
I already have my own website. Why should I sign up with FixMyFamily? |
Having a website to promote your practice is a great start to having an effective presence on the internet, however, it is very likely that many, many potential clients have no idea your website exists. Usually, the only way clients find out about websites that their therapists and counselors have is when they are handed a business card. At that point, you have already marketed your services and met the potential client face-to-face. With a listing on FixMyFamily.com, potential clients who are searching for a therapist or counselor in your area will be able to find YOU! We advertise to drive visitors to the site that are most likely to be looking for a counselor. Having a listing on FixMyFamily.com will greatly increase your chances of getting new clients. A profile on FixMyFamily can also help to drive visitors to your existing site. Your profile allows you to provide a link to your website so that you can have the added benefit of users being able to visit your existing website. |
I am not internet savvy. Will there be someone to help me if I have a question? |
We provide customer service via e-mail as well as on the phone to help you answer any questions you may have about FixMyFamily.com. Whether you are interested in learning more about signing up or are an exisiting customer, contact us today! |
I would prefer to just list basic information about myself. Can I do that? |
Absolutely. The only information we require each counselor to provide is information that helps people to find the right counselor for them. This includes location, phone number, gender, average cost per session, years in practice, insurance acceptance, sliding scale, e-therapy and languages spoken. Everything else is purely optional. |
How often can I update my profile information? |
As often as you'd like. You can access your profile 24 hours a day, 7 days a week and can make as many changes to it as many times as you'd like. |
Is it easy to cancel my account if I am unhappy with the service? |
While we hope that we will be able to resolve any issues or concerns you have with your account, cancelling your account with us is very simple. You can just login with the username and password you were assigned and cancel. |
I have a question, how can I contact someone to help me? |
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