FixMyFamily.com was conceived, designed and is operated to serve two main public purposes. The first purpose is to help people find family & marriage counselors and therapists close to their homes and with the qualifications that they require. This user group will hereafter be known as “consumers” and may include other visitors to the site who utilize content other than counselor information. The second purpose is to help family & marriage counselors market their services. This user group will hereafter be known as “counselors.”

We do not share with any third party the individual identities of the consumers that use our site. The only information that we actively disseminate that contains the identity of individuals is identity information about family & marriage counselors and how to contact them. These counselors always retain the right to the timely removal of their information from FixMyFamily.com for any reason at all.

The only personally identifiable information FixMyFamily.com obtains about consumers is that supplied voluntarily by the same consumers.

If there are instances when FixMyFamily.com needs personal information from consumers or counselors to provide them with customized content or to inform them about new features or services, consumers are explicitly asked for that information.

If there arises an instance where FixMyFamily.com solicits p ersonally identifiable information from consumers (name, e-mail, preference of some kind, etc.) it will not be disclosed to anyone unless these same consumers indicate that FixMyFamily.com may do so.

Only statistical information about our consumers and counselors as a group (usage habits, demographics) may be shared with any partner of FixMyFamily.com. Personally identifiable information about consumers will not be shared at any time without the consumers’ permission.

There are three important exceptions to our assurances of confidentiality:

United States law requires that any suspicion of risk of child abuse be reported to child welfare authorities or law enforcement authorities. If we, or the counselors, believe that a child is at risk of being abused, has already been abused, or that someone who previously abused children is still a threat, we have no choice but to immediately make every effort possible to report it to social services agencies and/or the police.
Most United States courts have the power to subpoena our records and a counselor's records if you are involved in a court case in which your relationship with FixMyFamily.com or the mental health professional is somehow relevant. Although this may be rare, if you have any questions, it is better to contact your lawyer prior to disclosing any information you may deem private.
If someone's life is in danger, we will attempt to report it. This applies to potential cases of suicide or homicide.

AT THIS MOMENT, AS YOU READ THIS TEXT, IF YOU ARE SERIOUSLY CONSIDERING SUICIDE, PLEASE LOG OFF YOUR COMPUTER AND TELEPHONE THE POLICE OR EMERGENCY MEDICAL SERVICES.


Internet Protocol Addresses

An Internet Protocol (IP) address is a number assigned to your computer for the purpose of identifying it on the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. FixMyFamily.com collects IP addresses in order to conduct system administration, report aggregate information to sponsors and advertisers, to conduct site analysis and to accumulate data that can be used to develop meaningful statistical information. If a visitor requests pages from FixMyFamily.com, the FixMyFamily.com servers enter the visitor's IP address into a log. To maintain visitor anonymity, FixMyFamily.com does not associate IP addresses with records containing personal information. However, FixMyFamily.com will use IP addresses to identify any visitors who refuse to comply with FixMyFamily.com's in-house rules or terms and conditions, and to identify visitors who threaten our service, site, customers or others.

Cookies

FixMyFamily.com may use cookies to store your User ID on your PC. A cookie is a small data file that Web sites transfer to your computers hard drive when you visit the site. A cookie file can contain information such as a user ID; however, the only information a cookie can contain is the information that you supply to it. A cookie cannot read data off your hard disk or identify other cookie files created by other sites.

External Links

In order to provide visitors with greater value, FixMyFamily.com may provide links to various third party Web sites. However, even if a third-party affiliation exists between FixMyFamily.com and that destination site, FixMyFamily.com exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. FixMyFamily.com assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, FixMyFamily.com cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk.

Third Party Ad Services

FixMyFamily.com may utilize certain third-party advertising services to display advertising for our advertisers. These third-party services may place a cookie on your computer for the purposes of ad tracking and presentation. FixMyFamily.com does not share personally identifiable visitor information with its advertising services.

Public Forums

FixMyFamily.com may provide its users with chat rooms, forums, message boards and/or news groups. Please remember that any information disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

The FixMyFamily.com web site has security measures in place to protect the loss, misuse and alteration of the information under our control. FixMyFamily.com employs strict security measures to safeguard online transactions.

Choice/Opt-In

Our site gives users the opportunity to opt-in to receive communications from us and our partners at the point where we request information about the visitor.

This site also gives users the following options for removing their information from our database in order to stop receiving communications or our service.

None of the previous privacy assurances apply if there are local or federal United States of America laws that require FixMyFamily.com or its parent company The Iqbal Group, LLC to provide information that we have available to us to any law enforcement agency or other associated agent. The assurances also do not apply to persons and/or groups of persons or entities that FixMyFamily.com or its parent company The Iqbal Group, LLC deem to be purposely and actively in violation of the Terms of Service of FixMyFamily.com.